Frequently Asked Questions

When will I receive my order?

It usually takes 2-4 days to process personalized orders. Typical shipping times are between 6-12 business days.

What do I do if I received a defective order?

If you have received a defective order, please send our customer support an image along with a description of what is wrong with your product. If approved, you will be sent a replacement at no extra cost.

What do I do if I never received my order?

If your order is not received within 30 days of purchase, you will be given a full refund of your purchase.

Why did I receive multiple tracking numbers?

If you purchased more than one item in a single order, you will receive a tracking number for each item purchased. 

What is the return policy?

If for any reason you are not satisfied with your purchase, Just contact our support team within 60 days of receiving your order and we will assist you in the return process.

Still Have a Question?

Please contact our support team for more information.

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